Privacy Notice

Welcome to www.roberthalf.ae  (the "Site"). This Privacy Notice ("Notice") describes how Robert Half International (Dubai) Ltd., ("we", us, our, "Robert Half") may use, process, store and disclose personal data that we may collect about individuals, including if you register with us via our candidate registration process, apply for jobs through this Site and external job boards and from other sources. The types of personal data we collect are described in the section below ‘Your Personal Data and how we collect it’. We act as a controller and we are responsible for the personal data we process. This Notice informs you how we protect personal data and about your privacy rights.

By accessing, browsing, or using the Site and/or by submitting personal data to us, you declare you have legal capacity and you are 18 years old or above. This Site is not intended for children and we do not knowingly collect personal data relating to children.

It is important that you read this Notice together with any other Privacy Notice we may provide such as the Notice contained in our candidate registration form and on specific occasions so that you are aware of how and why we are processing your personal data. This Notice supplements other Privacy Notices you may receive from us and is not intended to override them.

Contact Details

If you have any questions about how we use your personal data, contact the DIFC office or email us at: [email protected].

Your Personal Data and how we collect it

Using this Site

When you use this Site, we may ask for personal data including your name and contact information (email address, home address and phone number). Depending on the nature of your enquiry or activities on our Site, we may also ask for your job search criteria, employment experience, salary, and other background information and marketing preferences together with any login ID and password created by you. You can request us to send you job alerts through this Site by completing your job search criteria and requirements. You can stop receiving these job alerts at any time by clicking on the ‘unsubscribe’ link contained in the job alert email. You can find out more in the section below ‘Marketing Messages’.

Registering as a Candidate for work finding services

We will collect personal data directly from you and from other sources including when you apply for a job through our Site, via a Job Board, from social media such as LinkedIn, Facebook and Twitter and when you provide us with your details during a promotional, networking or training event. When you ask us to provide you with work finding services we will ask you to register. During our candidate registration process we will collect personal data directly from you, the CV you provide or uploaded to a Job board, employment and educational referees and via online tests you may perform at our request. We may verify your professional qualifications with the relevant professional institute. We may disclose your personal data to our clients inside and outside of the DIFC, the UAE, Europe, UK and other locations for relevant job vacancies. Clients may request us to obtain additional personal data about you and ask us to perform additional pre-employment screening and verification checks in relation to their job vacancies and role requirements. Your personal data will be securely stored in our candidate database. To provide you with work finding services our recruitment consultants process your personal data to provide you with information regarding employment opportunities, career-related information and to provide you with other requested information and/or services.

How we use your Personal Data

We collect, process, disclose and store your personal data during our candidate registration process, for the purposes of providing you with work finding services including permanent employment placements in finance, accounting, technology, administrative, legal, marketing, and project related work and other related roles, employment opportunities and career-related information through this Site and by email sent to you from our recruitment consultants. We disclose your personal data to our clients and potential hiring organisations in relation to their job vacancies. We will process your personal data in accordance with the core provisions in Article 9(1) of Data Protection Law No.5 of 2020 (DP Law) and for our legitimate business purposes such as service announcements, communications relating to this Notice, internal administration, producing statistics, analysing how successful our marketing campaigns are, the number of visitors to our Site and complying with other contractual, legal and regulatory obligations and duties. If you provide us with personal data about third parties, you are the source of that information and we will assume that the third party has given you permission to do so and to Robert Half collecting, processing and transferring their personal data to the same extent as yours.

Our success is dependent on efficiently matching candidates to clients’ vacancies. In this context we use artificial intelligence (AI) provided by a third party based in the EU as this assists our recruitment consultants perform the search and match of proposed candidates with client job vacancies more efficiently. The benefit of the AI search capability is that it supports our recruitment consultants to search more CVs and match personal data against clients’ job vacancies faster, ignoring irrelevant data. Our recruitment consultants are presented with a list of proposed candidates that are potentially suitable for a client’s vacancy but it does not lead to automated decision-making. Our recruitment consultants decide which candidates to shortlist for a specific client’s job, based on their expertise, knowledge of the job market, insight into the client’s business and requirements for the role, candidate discussions and other relevant criteria. Clients’ (through their hiring personnel) decide which candidates to select for interview (if any). Our clients’ hiring personnel (not our AI tool) make the final decision on which candidate to select for their job (if any) and ultimately to proceed to hire/engage/employ the candidate.

If you would like more information about our AI tool and/or if you wish to object to the processing of your personal data by our AI tool contact us by sending an email to: [email protected].

If you object to the processing of your personal data by our AI tool our recruitment consultants will continue to provide work finding services using other methods to search for job opportunities for you. The personal data of candidates who are no longer available for work, not actively seeking a job, have recently commenced permanent employment or who object the processing of their personal data by AI, will be deleted by our AI service provider.

Applicants for Employed Roles

If you are a job applicant applying for a role as our direct permanent employee, we will collect personal data from you via your CV, referees, professional and educational organisations and other sources. We will process your personal data for the purposes of administering the employment application, managing the internal hiring process and assessing your suitability for the role. We will store your personal data securely in our confidential online HR database. Your personal data cannot be viewed or accessed by anyone except for members of our HR and internal Talent Acquisition teams located in the UK, Europe and the US and other staff connected to the hiring process, such as interviewing and assessing your suitability for the role you have applied for and communicating with you. We take steps to ensure that your personal data is adequately protected and kept confidential. If we engage a third party to provide pre-employment screening services or testing, we will ensure that access is limited to the personal data that is compatible with those purposes and the service provider is contractually obliged to comply with applicable data privacy laws, confidentiality and provide adequate safeguards to keep your personal data secure until it is deleted or anonymised so that you can no longer be identified.

If your employment application is unsuccessful, we will retain your personal data on our HR database for a period of 6 months for the purposes of evidencing that we have conducted the hiring process in a fair and transparent way. At the end of the retention period, your personal data will be automatically deleted. From time to time we may ask if we can retain your name, CV and contact data for a longer period if we consider that you may be suitable for future roles. We will only do this with your consent. You can withdraw consent at any time and we will delete your personal data.

The categories of personal data we may collect

Depending on the nature of your relationship with us, the types of personal data we may collect include:

  • your identity (your full name, previous names, evidence of change of name); gender, date of birth, social media URL, passport/work permit/visa sponsorship/Emirates ID;
  • contact details including your name, personal email, home address and phone numbers so that we can contact you by email and text message;
  • your job search criteria, preferences and expectations;
  • details of your professional qualifications, skills, experience and training;
  • current and desired remuneration/compensation and other benefits;
  • educational history;
  • employment history;
  • contact details for employment and/or educational referees;
  • employment and/or educational references;
  • health/disability data and other information contained in your CV and/or that you choose to provide to us and it is relevant;
  • your feedback and responses to surveys and questionnaires;
  • technical data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Site and if you visit other websites employing our cookies. Please see our Cookie Policy for further details;
  • profile data including your username and password, your interests and preferences;
  • usage data including information about how you use our Site and services; and
  • marketing and communications data including your marketing and communication preferences.

Special Categories of Personal Data

If you provide details revealing or concerning (directly or indirectly) racial or ethnic origin, communal origin, political affiliations or opinions, religious or philosophical beliefs, criminal record, trade union membership and heath or sex life and including genetic data and biometric data where it is used for the purpose of uniquely identifying you, we will process this data only to the extent that it is necessary and relevant. Special categories of personal data will be processed in accordance with the restrictions imposed by law and will be retained for no longer than necessary before being deleted. If you choose to provide us with special categories of personal data (e.g. in your CV) and we do not need it, we will disregard this data.

Our Clients and Suppliers

If you are a potential hiring organisation, a client or a supplier of goods and services, we will collect and process personal data about individuals in your organisation. We may enter the individual’s name, business email, business address and other business data, into our database as a designated business contact for the organisation, for the purposes of contacting the organisation in relation to our services, or the supplier if we are a recipient of the supplier’s goods and services. If the individual designated as a business contact is also a registered candidate, we may be processing additional personal data for work finding and other purposes that are described in this Notice. The source of business contact data may be the individual themselves, or their name and business details may be provided to us by a member of the organisation’s HR or procurement department, another hiring manager, an existing business contact or a candidate we have placed at the organisation. We may also obtain limited data from websites, social media, public and other sources. We may send business to business email marketing to business contacts. A business contact can ask us at any time to stop sending business email marketing to their business email by contacting: [email protected].

Change of Purpose

We will use your personal data only for the purposes for which we collected it (e.g. the provision of work finding services if you are a candidate) unless we reasonably consider that we need to use it for another purpose and that purpose is not incompatible with the original purpose for which we collected the data. If we need to use your personal data for an unrelated or new purpose, we will notify you including the legal basis which allows us to do so.

Transferring your Personal Data within the Robert Half group

Robert Half is part of an international group of companies operating globally. We may share some of your personal data with our group companies, including our parent company Robert Half International Inc., based in the United States, and other group companies outside of the DIFC including Europe, UK and US, who may process your personal data for similar purposes as described in this Notice. Data protection laws in countries that have not been assessed as having an adequate data privacy regime may not provide an equivalent level of protection to the privacy laws in the DIFC and in these circumstances we will take steps to ensure that your personal data is adequately protected, secure, kept confidential, and that we have a lawful basis for the transfer.

Disclosing your Personal Data to third parties

To the extent necessary or appropriate and without notifying you, we may disclose your personal data to external third parties (who are not members of the Robert Half group of companies) in the following circumstances:

  • to companies and individuals we engage to perform business functions and services on our behalf. Examples of service providers include: providing payroll services to enable us to pay our employees; pre-employment screening and verification services; data storage facilities including inside and outside of the DIFC, Europe, UK, US and the Cloud; hosting our Web servers; managing job posting applications via our third party job board aggregator; providers of data analysis services, data analytics and producing statistics and for legal, accounting, audit and other professional services;
  • to government agencies; law enforcement agencies; regulatory and supervisory authorities (such as the Commissioner of Data Protection);
  • to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, we will let you know; and
  • to IT consultants carrying out maintenance, testing and development work on our IT systems, service providers who we may appoint as data processors and to other service providers from time to time.

Where applicable, we will impose appropriate contractual security, confidentiality and other obligations on third party service providers and our appointed data processors, based on the nature of the personal data to be protected and the services they provide to us. We will only permit them to process your personal data in accordance with the law and our instructions. We do not allow third party processors to use your personal data for their own purposes, they will be required to hold your personal data securely and when our relationship ends, we will ensure your personal data is retained for the period we instruct, securely returned to us, destroyed or anonymised so that you can no longer be identified.

Your personal data may be made available to the courts, government departments, appropriate regulatory authorities and other third parties inside or outside the DIFC in order to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to: (a) comply with the law requiring such disclosure; (b) protect the rights or property of Robert Half or its group companies; (c) prevent crime, protect national security or for fraud detection and prevention; and/or (d) protect the personal safety of individuals using our Site or members of the public. We may process your personal data without your knowledge or consent in compliance with the above rules, where this is required or permitted by applicable law. In circumstances where third parties are controllers, they will be responsible for processing your personal data for their purposes and we may not be able to impose obligations or restrictions in connection with how they process your personal data (e.g. government and law enforcement agencies).

Keeping your Personal Data Secure

We have put in place appropriate technical and organisational security measures to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access or other unlawful forms of processing. In addition, we limit access to personal data to those employees, contractors and third parties who have a business need to do so. We have put in place procedures in the event of a personal data breach and we will notify you and the Commissioner (and, as applicable, other relevant supervisory authorities) of a breach when we are legally required to do so.

How long we Retain your Personal Data

Robert Half will retain your personal data for as long as necessary to fulfil the purposes that we collected it for. This means we will keep your personal data throughout the period of your relationship with us and whilst we are providing you with work finding services.

If you no longer wish to receive our services, you can request us to delete your personal data from our Candidate database. When we have deleted your data, we may retain your name and personal email address on our suppression list for 7 years (or until you apply for job or ask us to provide work finding services) and then will we check with you before removing your personal data from our suppression list.

We may continue to retain some of your personal data for legal, compliance, accounting and tax purposes to keep basic information about our candidates, clients and customers (e.g. contracts, evidence of identity), financial and transaction data (e.g. payslips, invoices, receipts) for up to 7 years from when our relationship ends. The type of data we retain depends on the nature of our relationship with you and the services we have provided.

If there is no retention period stated in law, we determine the appropriate retention period for personal data by considering the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of the data, the purposes for which we process it and whether we can achieve those purposes through other means, and applicable legal requirements. You can request details of the retention periods applicable to your personal data by contacting us at: [email protected]. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you and we cannot identify you). We do this for research or statistical purposes in which case we may use this anonymised data indefinitely without further notice to you.

Your Legal Rights

You have the following rights under DP Law:

(a) to withdraw consent at anytime, where the basis for processing your personal data is consent. This will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you and we will advise you of this at that time.
(b) to request access, rectification, and erasure of personal data we hold about you.
(c) to object to processing of personal data on reasonable grounds relating to your situation and in relation to direct marketing;
(d) the right to object to any decision based on solely automated processing including profiling which produces legal consequences concerning you or other seriously impactful consequences and to require such decision to be reviewed manually;
(e) to exercise these rights without discrimination; and
(e) to Data Portability of your personal data to another controller. The data we can provide is:

Report Title Candidate Information Objects
Personal Details Full name, address, phone number, e-mail (business/personal), nationality, place of birth, birthdate, gender.
Online presence URLs.
Emergency contact name and phone.
Contact
People Address
Phone
Online Presence
Eligibility Details National ID, tax information.
Work visa / passport details.
Full name, business phone number of referees.
Contact
Candidate Country
Eligibility
Education and Skills Skills and skill test results. Education certifications and qualifications with dates. Industries worked in. Contact
Candidate
Skills
Work History Work history (employer, job title/function, employment dates, compensation/pay rates). Contact
Candidate Employment
History
Job Placement/role ob placement /employment (company, job title/function, start date, end date, compensation/pay rates, worksite addresses). Contact
Job Order
Company Address

You can exercise any of your legal rights by contacting our DIFC office or emailing us at: [email protected].

Additional Information, Response Times and Fees

We want to ensure we keep your personal data accurate and up to date. In addition to your legal rights, you may ask us to update your personal data or request a copy of your personal data at any time, by contacting our DIFC office. We may need to request specific information from you to help us confirm your identity before we can respond to your request. If you are making a request on behalf of someone else, then we will ask for information to satisfy us of your identity and for information to show you have authority to act on someone else’s behalf. This is a security measure to ensure that personal data is not accessed to disclosed to any person other than the individual who has the right to the data. We may also contact you to ask you for further information in relation to your request to help us locate personal data we hold and to speed up our response time.

We respond to all legitimate requests within one month unless your request is complex or you have made a number of requests and in this case, we may extend the period by a further two months. We will notify you if we need to do this.

You will not have to pay a fee to exercise any of these rights. However, we may charge a reasonable fee if your request is unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

The Legal Basis for processing your Personal Data

We rely on one or more of the following lawful bases for processing personal data:

(a) Your consent to the processing of personal data for specific purposes;
(b) Processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into such contract;
(c) Processing is necessary for compliance with applicable laws that we are subject to;
(d) Processing is necessary for the purpose of our legitimate interests except where overridden by compelling legitimate interests of a data subject in a particular situation.

Purpose/Activity Type of Personal Data Lawful basis for processing Personal Data
To contact you when you submit your CV via our Site, a job board, or you make an employment application to us direct or via a job board, and to register you as a candidate for work finding services or as a job applicant for an employed position (a) Contact details
(b) CV
(c) referees
Your consent
Fulfil a contract
To provide you with work finding services including: sending you details of available job opportunities and job alert emails in accordance with your job search preferences and criteria, providing career advice, asking you to complete online skills tests, providing your CV, skills test results and/or background/pre-employment screening (including to the extent necessary and relevant, special category data) disclosing your personal data to clients and hiring organisations in relation to their job vacancies / roles) and charging clients for placements we make. a) Contact details
(d) Financial data
(c) Transaction data
(d) Marketing and Communications
Fulfil a contract;
Compliance with applicable laws
Your consent
Transferring your personal data to our group companies a) Contact details
(b) CV
(c) referees
Legitimate interests
Your consent
Disclosing your personal data to government, law enforcement agencies, our appointed third party vendors providing goods and services, including data analysis services and cloud based services (a) Contact details Fulfil a contract
Compliance with applicable laws
Legitimate interests
To manage our relationship with you including:
(a) Notifying you about changes to our contracts and Privacy Notices
(b) Asking you to leave a review, provide feedback or complete a survey
(c) administration and IT services connected with the conduct, management and administration of our business including representing you for roles
(a) Contact
(b) Profile/Survey
(c) Marketing and Communications
Fulfil a contract
Your consent
Legitimate interests (e.g. keeping our records updated and to study how candidates and potential candidates and visitors to our Site, use of our services and Site, to develop and improve our services and to grow our business)
Keeping your personal data secure to prevent it from being lost, used, accessed, disclosed or altered in an authorised way (a) Identity
(b) Contact
(c) CV
(d) references
Compliance with applicable laws
To investigate issues, disputes and complaints between us, and between us, you and our clients and to respond and seek to resolve them (a) Identity
(b) Contact
(c) Profile
(d) Usage data
(e) Marketing and Communications
Your consent
Compliance with applicable laws
Legitimate interests
To administer and protect our business and our Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data and cookies) (a) Identity
(b) Contact
(c) Technical data
Your consent
Compliance with applicable laws
Legitimate interests
For marketing and communications, make suggestions and recommendations to you about other relevant services that may be of interest to you (e.g. the Robert Half Newsletter, Salary Guides, Online training) and inviting you to attend events (a) Identity
(b) Contact
(c) Technical data
(d) Usage data
(e) Profile data
Your consent
Legitimate interests
To deliver relevant Site content and measure or understand the effectiveness of our advertising (a) Identity
(b) Contact
(c) Profile data
(d) Usage data
(e) Marketing and Communications
(f) Technical data
Your consent
Legitimate interests (e.g. to study how customers use our products/services/Site, to develop them, to grow our business and to inform our marketing strategy)
To use providers of data analysis services, data analytics to improve our Site, non-essential cookies, products/services, marketing, customer relationships and experiences (a) Technical data
(b) Usage data
(c) Profile data
Your consent
Legitimate interests (e.g. to define types of customers for our products and services, to keep our Site updated and relevant, to develop our business and to inform our marketing strategy)
Retaining your personal data for as long as necessary for the purposes of providing you with work finding services and/or to manage the internal hiring process for employed roles and/or to contact clients and suppliers of goods and services. (a) Identity
(b) Contact details
(c) CV
(d) referees
Fulfil a contract
Compliance with applicable laws
To help us respond to queries, and requests from regulators, government and law enforcement agencies and the Courts (a) Identity
(b) Contact
Legitimate interests
Compliance with applicable laws

Marketing Messages

We will ask you for consent to send you direct marketing communications via email. When we are providing you with work finding services and/or you are a business contact, you may receive email marketing communications from us even if you have not given us consent, as we rely on legitimate interests.

You may receive email marketing messages from us if you provided us with your details when you entered a competition or registered with us at a job fair, promotional or networking event or attended a training course and you have given us consent to send you marketing. If you give us consent, we may also use your identity, contact details, technical data, usage data and profile data to form a view and decide which services may of interest or relevant for you. You have the right to withdraw your consent to marketing at any time.

We have established an email preference centre where you can view and make decisions about your email marketing preferences and opt out of receiving email marketing from us at any time by:

  • Visiting our Site https://roberthalf.ae/unsubscribe and checking the relevant box to change your email marketing preference;
  • Clicking the ‘unsubscribe’ link contained in the footer of our marketing emails;
  • • sending an email with “UNSUBSCRIBE ME” in the subject field to: [email protected];

Opting out and ‘unsubscribing’ from email marketing messages does not apply to:

  • personal data that you have provided to us as a result of your request for work finding services;
  • personal data that you have provided to us in connection with the performance of a contract between us;
  • Job alerts sent to you through this Site in response to your request to receive specific job details. You can select your preferences in the Job Search section and you can stop receiving these alerts at any time by clicking on the ‘unsubscribe’ link within the job alert email; and
  • Job alert emails which you receive from our recruitment consultants which match your job search criteria confirmed with you during our candidate registration process. If you no longer wish to receive working finding services please contact us at: [email protected]

We will never sell or disclose your personal data to any third parties to use for marketing.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly. For more information about the cookies we use, and to manage your cookie settings please see our Cookies Policy.

Links to other websites

Our Site may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements.

Customer Feedback and Complaints

If you would like to share your experience of working with us, whether it’s to tell us it our staff were great and found you work or if something isn’t quite right, we want to hear about it. You can provide feedback to your contact in your local Robert Half branch, or their manager.

You have the right to make a complaint at any time to the Commissioner of Data Protection for data privacy issues: [email protected]. We would ask you to provide us with the opportunity to discuss your concerns with you before you contact the Commissioner.

If you have any questions about how we use your personal data, contact us at:[email protected].

Revisions to the Privacy Notice

If we change this Privacy Notice we will post any updates here for your review. If we change material terms in this Notice, we will provide notice of the revised Privacy Notice for 30 days on the home page at www.roberthalf.ae with a link back to this page.

You can print a copy of this Privacy Notice by pressing Ctrl + P on your keyboard or navigating to Print Page in your browser.

If you have any questions about this Privacy Notice, please contact us at: [email protected].

This Privacy Notice was last updated: 1 September 2022