IT Operations Manager


Location:

Dubai

Date posted:

26th September 2018

Employment type:

Permanent

Job reference:

65500-0010440025

Staffing area:

Technology


Description

The Company

My client has an urgent requirement for a dedicated professional to manage the entire IT operation of their Middle East locations.

The Role

An extremely hands-on approach is required utilising the following skills:

  • Managing day-to-day activities of the 2nd line team, including the network, server and storage environment, telephone systems
  • Analysing statistics, reading and writing reports
  • Support the delivery of the firm's IT strategy
  • Planning and controlling change
  • Managing quality assurance programmes
  • Researching new technologies and alternative methods of efficiency
  • Setting and reviewing budgets and managing cost
  • Overseeing inventory, distribution of goods and facility layout
  • Provide services and support to 1st line team and IT security function

Qualifications and skills:

  • University degree in information technology or business administration or a similar subject
  • 7+ years' experience in professional services that operated on the ITIL framework
  • 4+ years' experience in a team leader or higher position
  • ITIL Foundation Certificate is required as a minimum, sound understanding of ITIL processes is a must
  • Passion for technology, people and processes and be able to see the big picture as well as the finer details of the IT environment
  • Effective time management, prioritising and delegation
  • Ability to lead, coach, inspire, support and motivate your team, and always seek to improve best practice
  • Excellent communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way
  • Strong customer focus combined with negotiation skills and ability to execute
  • Well familiar with industry standard systems and concepts (Windows environments, Network and IT security), ideally Palo Alto, VMWare and Hyper-V
  • Experience with iManage, SQL databases and Linux are advantageous

Salary & Benefits

  • My client is able to pay above market rates and additional benefits for a suitable candidate.
  • Their high-profile foothold in the region enables them to attract world class talent alongside the use of cutting edge technologies.

Please do not hesitate to contact me for a discreet conversation and more details of this exciting position, forward your CV now.



Dubai

Dubai International Financial Centre (DIFC)
Gate Village 1, Level 1, Office Unit 104, P.O. Box 482100
Dubai
+971 (0) 4 382 6700
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