IT Infrastructure & Compliance Manager

Salary : AED240000 - AED300000
Location : Dubai
Post Date :

Description :


Reporting to the Infrastructure Manager of Asia Pacific region, the IS&T Manager, Infrastructure Management and Compliance is responsible for managing the deployment of global and regional infrastructure systems and processes, and the ongoing management of infrastructure in the Middle East scope, including compliance.

Role

Projects

  • Take ownership of the deployment program for regional and global standard systems and processes, with a target of all standard systems deployed in all countries.
  • Take ownership of individual deployment projects and manage these projects to completion according to agreed timeframe and budget.
  • Work closely with regional and global infrastructure teams as well as country teams to ensure strong alignment in all aspects of deployment.

Infrastructure Operations

  • Work closely with global and regional infrastructure teams, and participate in regular joint meetings in order to ensure good visibility and communications between the teams
  • Participate in change advisory meetings to ensure representation in evaluation of change to the operational environment
  • Ensure the effective management of changes to the operational environment across local, regional and global teams
  • Monitor and predict capacity requirements versus actual capacity of operational systems and manage capacity changes when necessary
  • Consolidate operational information relating to insourced and outsourced systems into dashboards accessible to country IT teams and executives
  • Provide ongoing reporting on key indicators such including network security, policy compliance, and infrastructure performance
  • Implement an effective security policy based on global

Compliance

  • Ensure that all infrastructure related documentation is complete and current at all times
  • Take ownership of IS&T compliance topics for all countries in the Middle East scope
  • Working with regional and global compliance teams, provide support services to country IT teams during audit preparations as required
  • Provide training in the use and application of compliance documentation and processes to country IT teams
  • Provide follow up processes to ensure that compliance processes are maintained on a long term basis after initial implementation
  • Perform regular risk analysis exercise for all countries in scope
  • Develop a centralized dashboard tracking compliance activities, risk analysis results and audit results for all countries
  • Ensure the appropriate application of pre-existing infrastructure solutions, where possible in order to resolve compliance issues in the scope
  • Develop an appropriate communications channel that operates primarily between country IT managers. Sharing of information regarding infrastructure topics/standardized systems as a priority. This could take the form of meetings, newsletters, forums or similar.
  • Meet regularly with regional compliance manager so ensure strong alignment regarding compliance topics

Profile

  • Formal education in any information technology related field
  • Minimum 3 years' experience in infrastructure or closely related role
  • Strong analytical and organizational skills
  • Strong written and verbal communication skills in English
  • Candidates should have experience in working with remote and multicultural teams, and in
  • multinational organizations
  • Experience in managing business relationships and expectations with service stakeholders
  • Experience with SLA management and reporting
  • Demonstrated listening and problem solving skills
  • Ability to travel worldwide when necessary
  • Capable of working under general direction - sometimes under stressful situations
  • Willingness to take ownership of complex systems
  • Team player, hands on and "can do" attitude
  • Strong understanding of project management concepts and processes
  • ITIL certification

Salary & Benefits

  • AED20K to 25K per month
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Dubai

Dubai International Financial Centre (DIFC)
Gate Village 1, Level 1
Dubai
Phone : +971 (0) 4 382 6700

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