Head of IT Architecture

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Salary : AED50000 - AED60000
Location : Dubai
Post Date :

Description :

The Role:

  • To provide strategic leadership and technology management by identifying the impact of converging technologies, the emergence of the new business models / partnerships and significant changes in consumer behaviour that will have an impact on, create opportunities, expand or diversify and support the strategic business growth
  • To further drive innovation and develop the technology strategy to ensure the competitive positioning of the group.
  • To identify, implement, and sustain a global, standard, IT infrastructure through continuous improvement and new technology insertion as required to support strategic business growth.
  • Joint responsibility for all Information Technology Capex Spend for the entire Group
  • Provide technology vision and leadership for developing and implementing Information Technology initiatives that create and maintain leadership for the group in a constantly changing and intensely competitive marketplace.


  • Complex telecoms networks, IT platforms and digital services
  • Focus spans both internal and external consumer and business users across the group footprint
  • Rapidly changing (regulatory, technological and commercial) environment
  • Dealing with the centralisation and organisational shared services structures
  • Profitable growth orientation in existing and new markets including a large ecosystems of technology vendors and content partners
  • Positioning the group in ever expanding digital environment and enterprise business and leading technology integration for new lines of business.

Job Responsibilities:

Strategic Planning and Support

  • Provide strategic direction, including process, policies and procedures in the context of the Group Technology Information and Service Delivery systems and strategy and aligned to the overall Group Strategy.
  • Researching technology shifts and breakthrough technologies and their impact on the group and its business objectives
  • Driving the IT and VAS strategy across the group footprint to achieve the key global strategies around cost optimisations and driving for new revenue stream enablement
  • Research and analyse technology trends and assist in the development of the technology strategy and standards to drive business value
  • Build future proof blueprints and IT architecture taking into account the evolving telecom landscape
  • Ensure Operation and Technology efficiency by driving standardization, shared services and centralizations of identified platforms and technology functions
  • Capex and investment governance in the IT and VAS areas through active participation in Capital Steering committees.

Technical Consultation

  • Serve as a Subject Matter Expert for the setting up of frameworks and approaches for technical architectures to support business enablement in a highly complex group environment that requires in-depth knowledge of a technical environment and discipline such as platform architecture, enterprise systems, application design, data management, middleware, network and/or security.
  • Ensure and govern standardisation to drive technology re-use
  • Liaise with strategic vendors and third party content providers to develop and influence long-term roadmaps
  • Oversee governance and change management functions in the establishment centralised/shared service organisations
  • Ensure business management information needs (business intelligence, data)
  • Setting technology CAPEX management in the IT/VAS space to optimise TCO and drive ROI improvements where applicable (including but not limited to licensing optimisations, lease vs buy, CAPEX deferrals and new pricing models)
  • Providing input to technology/service frame agreements to ensure alignment with the technology strategy
  • Performing OPCO budget assessments
  • Enablement of cost effective IT delivery in a shrinking revenue market by enabling innovative solutions
  • Drive solutions that improve customer experience and improved overall NPS across the group.

Architectural Development and Product Innovation

  • Providing technical direction and expertise for Service Delivery projects across the Group
  • Recommend policies, procedures and associated technical implementation standards, methodologies, frameworks and guidelines
  • Act as a consultant to the group regarding area of expertise including technical leadership and consultation in the areas of Information Technology and Service delivery
  • Recommend measurements principles and KPIs
  • Recommending operating models for the operations (in terms of insource/outsource and managed services arrangements)


  • 6-8 years at senior management level in an IT environment preferably
  • Technical Architecture and solution experience for Mobile Technologies, IT Applications and VAS platforms
  • Keen understanding of OSS/BSS systems related to the delivery of services
  • Strategic Planning experience
  • Telecommunications Industry experience (10 years)
  • 8-10 years Integration/Data Architecture experience.
  • 8-10 years Application development experience
  • Project and programme management experience.
  • GSM telco experience.
  • Experience in a multi-national Group (preferred).

Salary & Benefits

  • AED50K - 60K per month + Education Allowance + Family Benefits
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Dubai International Financial Centre (DIFC)
Gate Village 1, Level 1
Phone : +971 (0) 4 382 6700

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