Frequently asked questions for clients
Q: What is Robert Half’s response to Coronavirus (COVID-19)?
Robert Half is closely monitoring the COVID-19 outbreak and its potential impact on our employees, customers and the wider community. The health and well-being of our employees and customers is our top priority.
We have a pandemic response plan and robust business continuity plans in place.
Q: What is included in Robert Half’s pandemic response plan? Can you give me more specific details?
At this time, we have suspended travel to restricted areas, as well as non-essential business travel. We will continue to assess our policies based on guidance from the the U.S Centers for Disease Control and Prevention and the World Health Organization and local governments.
We have implemented quarantine protocols to ensure the safety and well-being of our employees. We have developed staffing models to manage our critical support roles in customer support roles in customer service, technical operations and payroll.
We have evaluated critical vendors for alternative options to minimise disruption.
We've honored client requests for engagement professionals to work remotely and have created more options to serve our customers.
In accordance with government guidelines, our staffing professionals will be encouraged to work remotely, and are available to meet with you online, via video conferencing or phone.
Q: How often will Robert Half update customers on COVID-19 outbreak?
Robert Half has and will continue to respond to all individual customer inquiries.
We will continue to update the FAQs on our site roberthalf.ae/hiring/faq/covid-19.
If the situation changes, we will communicate again with you.